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IT Infrastructure Management
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The network technology has being growing rapidly during the past few years. As part of our promotion, we are offering the first time obligation free consulting service to introduce some of the new and exciting technology breakthroughs in this field, and to provide a general picture of how you and your business can take the advantage of Internetworking applications.

WAYTEC's network engineers are trained and accredited by the leading network vendors, such as Microsoft MCSE, Novell CNE, SUN and Cisco CCNA and are proficient with cabling architectures, bridging and routing, remote and wide area network connectivity, distributed network operating systems, network management, support, data integrity and network security. WAYTEC's professional team provides a comprehensive range of professional network services designed to meet the exact needs and demands of all possible network designs and configurations

The proposed solutions have been tested during the design stage at the WAYEC IT Laboratory. The IT Lab provides a unique testing and simulation environment enabling clients to test and evaluate proposed solutions and ensure that expectations are met. Use of the IT Lab has proven invaluable in attaining customer satisfaction and confidence. It is a vital component in ensuring the projects not only meet the client's functional requirements but are also completed on time and within budget.

WAYTEC offers vary kind of the services to fit in different business needs and budgets. With our IT Infrastructure Management service, your company will receive the high quality professional support without the expense of maintaining in-house technical staff.

WAYTEC's IT Infrastructure Management services is aimed to manage the IT infrastructure from availability, performance and security perspectives. We manage with a review perspective to help you improve infrastructure performance.

Remote Monitoring and support

Network administration requires detailed planning, technical expertise and a high level of ongoing management and maintenance. In the analysis of varying network environments, regular monitoring preformed remotely is extremely cost efficient.

WAYTEC Remote Monitoring Service enables our staff to proactively monitor your network 10 hours/day, 5 days/week. A secure connection will allow us to monitor critical services on client's server to ensure maximum uptime and network efficiency. We can then notify you the simple problems before they get out of hand. The Remote Monitoring will greatly reduce the on-site technical support. It saves time and money of the business.

On-site technical support

Nearly all companies these days rely heavily on their server/Router/desktop/laptop hardware and software, to perform core business functions. Personal computers, software tools, and e-mail must always be in good working order and available to staff or else risk hindering day-to-day business operations.

We provide a complete range of on-site supports that ensure prompt and efficient installation and maintenance of your IT equipment and software tools. Our support technician can assist you on-site with the installation of new Server / workstations, office relocation, and PC upgrades / re-installation and troubleshooting.

For un-scheduled emergency services, Waytec offers a range of services from 4 hours On-site response time to after hour coverage. Our On-site support provides the protection for your business by minimizes the system downtime.

Our IT Infrastructure Management services include
   
Help Desk Services
Operating systems support - Desktop/ Network
Applications Software Support
Anti Virus Support
Email Support
Asset Management
Vendor Management
Software Implementation & License Tracking
IT Infrastructure Auditing Services
Complete IT Outsourcing


NetCare Services

WAYTEC NetCare Services offers the commitment maintenance to help organisations with the management of complex IT environment. In 12 months contract period, these services address host-centric and network-centric business environments with capabilities that includes:
   
Monthly on-site network health check
Remote Network Monitoring
Server performance checking
Storage capacity checking
Tape back check (backup & restore)
UPS testing
Virus check
Monthly Report


Network Security Services

WAYTEC's Security Services are categorized into Security Consulting, Security Products and Training. With regards to Security Consulting, we do Assessment, security policy design and implementation. Our security products effectively address every security need of enterprises right from digital certificates, VPN, firewalls, Anti-virus, content screening, URL filtering, IDS etc…

WAYTEC's total security solutions includes
Network security
Implement proper security controls for the company's internal trusted network, to prevent unwanted exposure of company's confidential information assets

The network security focuses on:
Network components, including system platforms, routers, bridges, switches, etc.

Network management, including network security knowledge, policies, standards and processes

System security
Enhance the integrity of operating systems and other core software components, such as Microsoft Exchange server, database server, Web server, etc.
 

  The system security focuses on the configuration of each software component for identification, authentication, access control, confidentiality, process, etc… Web security Protect e-business from Denial of Service attacks, Lose of Service, by employing firewalls, intrusion detectors, multi-location hosting, and other security means.
 
 
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